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The City of Calgary is mailing overhalf a million property assessment notices. Jan. 3 also marks the start of the 2019 Customer Review Period.

Property owners are advised to carefully review their assessment and if they have any questions, contact Assessment during the Customer Review Period (Jan. 3 to March 12, 2019).Changes to a 2019 assessment can only be made if an inquiry is received during the 2019 Customer Review Period.

As required by provincial legislation,the 2019 property assessments reflect the market value of property on July 1,2018 and the physical condition on Dec. 31, 2018. Assessed values are prepared annually and provide the basis for calculating property taxes.

In 2012, Council moved to consolidate Calgary’s business tax revenues with the non-residential property tax over a seven-year implementation time frame. In 2019, the last 20 per cent of business tax amount will be transferred to and collected through the non-residential property tax. Business assessment notices will not be sent out in 2019.

Important Dates if you think your assessmentis wrong/ or you have questions:

You have until March 12, 2019 to seek a new assessment – no exceptions. I cannot stress this enough. 

If you have aquestion about your assessment, you can call 311, or visit calgary.ca/assessment as they have more resources and information, you can also call 403.268.2888 from 8AM – 4:30PM on weekdays to discuss your assessment.

The City offers online resources and tools on Assessment Search at calgary.ca/assessment.

In 2019, the last 20 per cent of business tax amount will be transferred to and collected through the non-residential property tax. Business assessment notices will not be sent out in 2019.

Questions & Answers

  1. Why is the Customer Review Period (CRP) important?

The Customer Review Period provides property owners the opportunity to reviewand ensure the accuracy of their assessment and learn more about how theirvalue was prepared. Property owners are encouraged to:

  • Review their assessment for accuracy and compare for equity using resources available on Assessment Search at calgary.ca/assessment.
  • Contact Assessment at 403-268-2888 to get more information, book an appointment with an assessor and, if necessary, update information.

The Citywill only consider amendments to property assessments if an inquiry is receivedduring the Customer Review Period. Any changes brought forward after theCustomer Review Period will be considered for 2020 assessment values.

2.) What is business tax consolidation?

In 2012, Council moved to consolidate Calgary’s business tax revenues with the non-residential property tax over a seven-year implementation time frame.

In 2019, thelast 20 per cent of business tax amount will be transferred to and collected through the non-residential property tax. Business assessment notices will not be sent out in 2019.

Business tax consolidation is a revenue neutral process meaning it will not increase the amount of revenues collected by The City.

3.) What if I still disagree with my assessment after reviewing and discussing it with an assessor?

If your concern cannot be resolved after discussing it with an assessor, you may wish to file an assessment complaint with the Assessment Review Board(ARB). The filing deadline is March 12, 2019. For more information or to obtaina complaint form, customers can visit the ARB’s website at calgaryarb.ca or call 403-268-5858.

Sean Chu

Sean Chu

Sean Chu arrived in Calgary from Taiwan in 1985 speaking not a word of English, and within 7 years he was a sworn officer with the Calgary Police Service. From that point on Sean worked with the Calgary Police Service as on Officer for 21 years in a number of roles until 2013.

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