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The City of Calgary is launching a ‘Homeowner Water Guide’ series on calgary.ca. The Homeowner Water Guides were developed as part of the response to the Water Utility Billing Adjustment Process and Wastewater Rate Report UCS2018-0091 and Notice of Motion 2017-31 that was brought to Council in Fall 2017 regarding water and wastewater consumer billing irregularities. This guide is there so that we all can be smarter in our water use, lowers our bills, and with 550,000 households in Calgary, the combined efforts will put less pressure on the Bow River. 

The Homeowner Water Guides are intended to educate and guide citizens on all aspects of indoor and outdoor water use on their property. There are 13 Homeowner Water Guide documents that were posted on Monday May 6th on calgary.ca/waterguide (with two additional to follow). Topics range from seasonal ‘how to’ checklists, checking toilets and faucets for leaks, how to irrigate efficiently, and understanding our three lines of service. In addition to these 13 new guides on calgary.ca/waterguide, we have also included links to our existing Yardsmart series, as well as our Rain Barrel program. The full series is as follows:


• Calgary’s Watershed
• Water Treatment System
• Wastewater Treatment System
• Stormwater Management System
• Toilet Leaks & Repairs
• Faucet Leaks & Repairs
• How to Read Your Water Bill
• Efficient Irrigation
• Watering 101 – New, Developing Landscaping
• Watering 101 – Established, Mature Landscaping
• Lawn Care Guide
• Spring & Fall Checklists
• Yardsmart
• Rain Barrels
• Water Service Line – coming soon
• Water Meters – coming soon

Sean Chu

Sean Chu

Sean Chu arrived in Calgary from Taiwan in 1985 speaking not a word of English, and within 7 years he was a sworn officer with the Calgary Police Service. From that point on Sean worked with the Calgary Police Service as on Officer for 21 years in a number of roles until 2013.

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