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With last weeks cold snap over, and we are back to normal weather temperatures, I wanted to say thank you to everyone who helped cut back on electricity when AESO sent out alerts; to city workers and first responders who kept working no matter the cold; and to all agencies and organizations that help the most vulnerable and ensured that those that needed a warm place had one and with compassion. Below is some information for your refence for the next cold snap, and what to do if you see someone in need.
The Emergency Shelter Shuttle provides transportation to individuals sheltering along the LRT line to available shelter space. It operates seven days a week between 10:30 p.m. to 4 a.m. until March 31, 2024. Staff from Alpha House, Transit Public Safety and Calgary Transit work together to connect with people sheltering along the LRT line and encourage access to available shelter space. Between December 1 and January 6 there were 824 transports from LRT stations to emergency shelters.
Partner Teams
City peace officers, accompanied by outreach staff from Alpha House, proactively check common locations where people may be sleeping rough. During the checks, they assess the welfare of those they encounter and offer resources as well as basic need items, including handwarmers, food hampers and socks. They also address unsafe situations, and as necessary, make contact with emergency responders. The goal is to get those sleeping rough the assistance they need, and working with our partners, into long-term housing solutions.
Through funding support from The City, the Calgary Homeless Foundation has increased accessible daytime warming spaces within the Homeless Serving System of Care as part of The Coordinated Community Extreme Weather Response. The warming spaces give people opportunity to access healthcare, social support and long-term solutions for homelessness like employment and housing. There are 425 daytime spaces available through nine organizations. In addition to formal warming spaces, Calgary Public Libraries are available during normal business hours for those that require respite from the cold weather.
The Salvation Army Mobile Warming Station sets up at two LRT station locations each day and offers food, hot drinks and transportation to shelter from 12 p.m. to 6 p.m. The daily schedule is available at Salvation Army Mobile Warming Station Schedule – Calgary Homeless Foundation.
Additionally, a new service provider, Parachute for Pets, provides a warming space for people with and without pets. Individuals can leave pets overnight, access pet food/supplies, social support, and connect to shelters for overnight accommodation.
If you see someone who needs assistance, call the HELP Team at 403-998-7388. If someone is in serious distress or non-responsive, call 911. Calgarians can also consider donating to emergency shelters and outreach organizations and groups. Check these organizations’ social media to see what is needed and how to donate.
Sean Chu

Sean Chu arrived in Calgary from Taiwan in 1985 speaking not a word of English, and within 7 years he was a sworn officer with the Calgary Police Service. From that point on Sean worked with the Calgary Police Service as on Officer for 21 years in a number of roles until 2013.

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