There are nearly 60,000 storm drains across Calgary, so we’re asking Calgarians to do their part around their properties to help the water flow down the storm drain and to let us know if there are trouble areas so that our crews can respond.
Clear storm drains around your property
When it’s safe and possible to do, clear storm drains around your property of ice, snow and debris, like leaves and sticks, and help create a channel for melting snow and rain to make its way into the storm sewer. Check out our interactive map on calgary.ca/StormDrains to find out storm drain locations.
Contact 311 if water is pooling
If the storm drain is covered with a thick layer of ice, or if water is pooling on your street and hasn’t drained after 90 to 120 minutes, take a photo and submit a Storm Drain/Catch Basin Concern through the 311 web or mobile app.
The 311 web or mobile app is the fastest way for citizens to report their request. Also, attaching a photo to the 311 request goes a long way in helping our crews triage and respond on a priority basis.