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I am sharing this because with winter here, there will always be water main breaks with pipes freezing, and not many Calgarians know what to do when it happens. See below for more information, and if you click here you can see current water main breaks, and the status of each.

Under normal circumstances, water main breaks are repaired, and water is back on within 48 hours. We prioritize breaks based on factors such as the risk of property damage, impact to critical facilities (like hospitals or schools) and the number of customers out of water.

The time it takes to fix a break varies due to several factors including the size of the break, digging in frozen ground, how quickly the break can be located, and the current weather conditions.

To ensure you have water for drinking, cooking, and flushing we recommend everyone keep an emergency supply of water on hand. Learn more about preparing your 72-hour emergency preparedness kit.

Call 311 when:

  • Your water is not working, and you have not been notified of an outage.
  • You see water coming up through or pooling in the grass, road or sidewalk.

Current main breaks and water outages

Note: Our priority is to repair a break and restore water service. Outages are added to this list and information updated as crews are able. Please call 311 to report or if you have concerns about a water outage.

Sean Chu

Sean Chu arrived in Calgary from Taiwan in 1985 speaking not a word of English, and within 7 years he was a sworn officer with the Calgary Police Service. From that point on Sean worked with the Calgary Police Service as on Officer for 21 years in a number of roles until 2013.

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